Position Overview
Brief Summary
Join a dedicated team as the primary contact officer for Medical Social Service, where you'll play a vital role in supporting patients and enhancing service delivery through effective communication and administrative assistance. Responsibilities
Serve as the main point of contact for inquiries via phone and email regarding Medical Social Services. Provide administrative support to the Medical Social Worker with referrals and accompany them on field visits assist with interpretation when necessary. Collect and assess information to evaluate patients' needs, assisting in the intervention process. Process applications and ensure compliance with submission requirements. Maintain accurate work statistics and compile data for reporting to relevant health authorities. Manage external correspondence, including letters from various stakeholders. Engage in projects aimed at enhancing departmental work processes and undertake any other tasks assigned by the supervisor. Require...