Position Overview
The Social Work Assistant will manage the intake process at the clinic, which includes collaboration with community partners, conducting enrolment and intake to potential pregnant mothers, and coordination of services for eligible clients in the programme.
Job Description - Administration of various consent forms to facilitate patientβs enrolment onto the KidSTART @KKH KIDS 0-3 program.
- Gathers accurate and crucial information as needed, adhering to PDPA and hospital guidelines.
- Utilizes strong communication and relationship-building abilities when engaging with antenatal patients, clients, families, and colleagues.
- Attends to enquiries and phone calls.
- Consults KIDS 0-3 Medical Social Workers/ Senior Medical Social Workers to assign enrolled and triaged patients to the Wellbeing Coordinator/ Community Health Visitor.
- Escalates cases up to MSW/ Senior MSWs for consult and guidance on cases requiring assistance.