This role involves developing and managing certification services for various sustainability programs, including SLCP, SMETA, WRAP, and other verification processes.
The Social Team Manager will report directly to the Certification Manager and will be instrumental in overseeing client relationships, audit planning, and auditor training, as well as conducting on-site audits when necessary.
RESPONSIBILITIES:
Client and Prospect Management: Cultivate and maintain strong relationships with clients and prospects, ensuring their needs are met and expectations exceeded.
Audit Planning: Strategically plan and coordinate audits to ensure timely and efficient execution.
Auditor Training and Monitoring: Train new auditors on best practices and maintain oversight to ensure high-quality performance.