Welcome to Shaadi Organization® Pakistan

Social Media Chat Support Officer

Job Type: Full-Time, Office Based.

Office Working Days: Monday to Saturday

Office Timings:

• Morning: 10 AM to 7 PM
• Afternoon: 2 PM to 11 PM

Office Location:

• DHA, Phase 5, 26th Street, Karachi
• Gulshan-e-Iqbal, Block 5, Karachi

Requirements

• Must have experience of Voice and Text Chat on Social Media.
• Matric, Inter, Graduate or Masters
• Excellent communication skills in Urdu, Roman Urdu or English.
• Experience of Facebook, Instagram, LinkedIn, YouTube, TikTok, Snap Chat, Live Chat or social media interaction, customer support.
• Ability to multitask and manage multiple chat sessions simultaneously.

Key Responsibilities

• Handling real-time customer interactions through live chat and voi...