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⏰ Permanent

Social Media Advisor (FTC/Secondment)

Govia Thameslink Railway
Location πŸ“ Crawley, United Kingdom
Posted πŸ“… June 03, 2026
Work Type ⏰ Permanent

Position Overview

Now looking to recruit 2 Social Media Advisors' based at Three Bridges (ROC) on a 12 month Fixed Term Contract/Secondment

We are looking for someone who is able provide excellent communication via social media channels as well as working with a small group of advisors covering both Customer Care and Information to ensure excellent customer information and communication. Liaising with colleagues across the Customer Relations, Operations and Communications functions is essential to deliver a consistent and up to date message, drive advocacy, spot trends and deliver excellent customer service.

If you can bring the following skills to this role we would love to hear from you:-

Skills

  • Excellent customer service skills
  • Excellent planning and organisational skills – able to prioritise effectively and assimilate complicated messages
  • Good communicator with an ability to pro...

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Job Details

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Employment Type
Permanent
πŸ“Š
Category
Business Operations Specialists
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Work Arrangement
On-site
πŸ“
Location
Crawley, United Kingdom