Social Media Account Management



First Triaging/routing of tickets



Audit check of AI generated data eg. image recognition



Mapping resolution of webscraping-related data



Service covers Facebook, X, Instagram, Pinterest, YouTube, Giphy, LinkedIn, Linktree, Pinterest, Reddit, Snapchat, Tenor, TikTok, Twitch, Vimeo and Hootsuite.



Maintain a secure central repository and inventory of all accounts across all brands and markets



Manage all existing accounts – create, reclaim, close, unlock, migrate, merge, publish /unpublish accounts



Manage access requests to accounts and seek approval where necessary (refer to pre-approved agency list.)



Page or account administration, adhering to social channel guidelines, processes and best practices.



Apply social safeguard requirements to accounts - Official Verification and Legal Messaging (eg RDM- Responsible Drinking Messa...