Proactively monitor industry, functional, and technology trends. Communicate emerging business and consumer trends to respective stakeholders. Promote new technology opportunities and trends to business partners.

Understand the current AS-IS process, identify the gaps/challenges, agree with the process, business owner the TO-BE process and position the use of digital technologies to deliver the required values. This includes understand the customer journey, and translate into user stories. Aid business partners in understanding trade-offs and developing consensus.

Collaborate in digital technology to provide expert support in diagnosis of processes within area of expertise; accordingly, suggest proven practice solutions and ensure implementation of the suggested processes which include understanding information and data analysis requirements, prototype and co-design for innovativ...