We are looking for a Slovenian-speaking Customer Support Specialist to join our Booking Services team in Barcelona. If you are empathetic, a strong communicator, and enjoy solving problems in a multicultural environment, this opportunity could be ideal for you.

What You’ll Do

• Support international travellers and accommodation partners via phone and email.
• Understand customer needs and provide clear, accurate, solution‑oriented assistance.
• Handle inquiries related to services, payments, and technical issues.
• Mediate between guests and suppliers to ensure smooth communication and positive outcomes.
• Follow internal procedures and maintain high service standards in every interaction.

Requirements

What You Bring

• Slovenian C2 and advanced English.
• Excellent written and verbal communication skills.
• Comfortable using Office 365, CRM systems, and digital tools.
• Strong pr...