Mercier Consultancy is thrilled to offer an opportunity for a Slovenian Speaking Customer Service Representative for our Client's Online Retail Department, based in Greece. In this vital role, you will provide outstanding support to our Slovenian-speaking customers, assisting them with their inquiries related to our extensive range of online retail products.

Your fluency in Slovenian will be essential as you help customers navigate product information, manage orders, and address any concerns they may have. By delivering exceptional customer service, you will play a key role in enhancing customer satisfaction and loyalty in our online retail division.

Responsibilities

• Provide exceptional customer service in Slovenian through phone, email, and chat for online retail inquiries
• Assist customers with product inquiries, order placements, and returns
• Efficiently resolve customer complaints and issues while maintaining professionalism
• Doc...