Mercier Consultancy is excited to offer an opportunity for a Slovak-Speaking Customer Service Representative for our Client's Online Retail Department in Greece. In this pivotal role, you will provide exceptional support to our Slovak-speaking customers, assisting them with a variety of inquiries related to their online shopping experience.

Your fluency in Slovak will be instrumental as you help clients navigate our online retail platform, process orders, handle returns, and resolve any concerns they may have. You will play a crucial role in ensuring customer satisfaction and fostering a positive connection with our brand.

Responsibilities

• Provide top-notch customer service in Slovak through phone, email, and chat regarding online retail inquiries
• Assist customers with product inquiries, order tracking, and returns
• Resolve customer complaints and provide solutions in a professional manner
• Maintain accurate records of customer inte...