Mercier Consultancy is excited to announce an opportunity for a Slovak Speaking Customer Service Representative to join our Client's Digital Marketing Platform team. In this engaging role, you will provide exceptional support to our Slovak-speaking clients, assisting them with inquiries related to our digital marketing products and services.

Your fluency in Slovak will be crucial as you help customers navigate our platform, resolve technical issues, and optimize their marketing campaigns. By delivering outstanding customer service, you will help our clients achieve their digital marketing goals and foster long-term relationships.

Responsibilities

• Deliver high-quality customer service in Slovak through phone, email, and chat regarding digital marketing inquiries
• Assist clients with onboarding, product features, and effective usage of the marketing platform
• Resolve technical issues and provide troubleshooting support
• Document custom...