Position Overview
Title
Slot Attendant
Reports To
Slots Supervisor/Slot Manager
Summary
Slot Attendants are some of our most valuable front-line people and assist our slots customers in many ways. This position requires an individual who has strong interpersonal communication skills, is energetic, and a team player willing to learn new skills.
Core Competencies
Customer ServiceTeamwork and CooperationInterpersonal AwarenessCommunication Job Duties
Ensure guests are provided with superior customer serviceAdhere to policies and procedures outlined on the slot floorAdminister hand pay jackpots, bill exchanges with guests, machine maintenance including diagnosis of machine malfunctions, ticket games, and game diagnosticsBalance assigned daily cash float Identify and report counterfeit billsResponsible for the initial response to customer com...