Position purpose

Reporting to the Retail/Sales Operations Executive, this role focuses on representing a luxury skincare brand by delivering exceptional sales performance and customer service, fostering lasting customer relationships and creating a welcoming retail experience.

Key responsibilities

• Attend to customer request and enquiries on skincare products.
• Recommend the ideal skincare product to customers according to their individual preference through knowledge sharing.
• Maintain good relationship with customers to build customer loyalty.
• Basic housekeeping of work area.
• Assist in retail operations, e.g. stock take.
• May be required to be involved in new beauty products launches & related events.

Requirements

• Relevant retail experience in beauty, skincare, or cosmetic products.
• Excellent customer service skills with a strong sales orientation.