Skills Coach - Installation Services (Internal Vacancy)

Listing reference: track_

Listing status: Under Review

Apply by: 1 December 2025 Position summary

Job category: Call Centre and Telesales

Location: Randburg

Contract: Permanent

Remuneration: Market Related

EE position: Yes Introduction

Installation Services division is seeking a dynamic Skills Coach to support continuous improvement in service delivery, staff development, and operational excellence. The successful candidate will be responsible for coaching, training, user acceptance testing and supporting team members in high-pressure, time-sensitive environments. This role is pivotal in ensuring that the team maintains exceptional standards in customer service, system usage, and adherence to protocols.

Collaborate weekly with the Management Team to identify performance trends and service gaps. Propose and implement targeted training interventions to...