Support Engineer with experience in operating and supporting cloud native
Microservices based applications using Sitecore XM Cloud
Vercel
.NET Core
Strong background in C#, containerized environments (Docker/Kubernetes), and cloud data and integration services such as AppSync and DocumentDB.
Capable of troubleshooting end-to-end application issues, validating deployments, monitoring system health, and performing proactive maintenance, with working knowledge of Angular for frontend support and collaboration.
Responsibilities:
Incident resolution and root cause analysis across frontend, backend, and infrastructure
Service request fulfillment and application configuration support
Application monitoring and performance analysis in distributed systems