Flexible Work, Better Balance
Site Support Specialist
UMGC Asia
Contingent III, Part Time, 75% FTE, Grade 002
SPECIFIC RESPONSIBILITIES INCLUDE:
Provide on-site presence to support classes offered by all universities on base
Open and secure building entrances and classrooms
Responsible for setting-up UMGC live streaming (LS) equipment prior to LS classes, serving as first-level troubleshooting technical support and coordination with Technical Support to immediately respond to LS issues, and securing LS equipment at the end of class meetings
Ensure that building rules are abided by UMGC students and that all UMGC labs/rooms are clean and presentable
Ensure that quality services are provided to all current and prospective students including being responsive to students and student issues, assisting with basic questions, and directing them to appropriate resources by maintaining general knowledge of U...