Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

**Key Responsibilities**

**Operational Leadership (Order-to-Cash)**

+ Lead the service delivery for Americas O2C processes including Credit Management, Collections, Dispute Management, Cash Application, and Customer Master Data.
+ Ensure adherence to internal controls, compliance requirements, and service-level agreements (SLAs) across all O2C activities.
+ Monitor and manage daily operational performance, ensuring timely resolution of issues and escalations.

**People Leadership & ...