Our Client, a Retail Cosmetics company, is looking for a Site Operations Analyst I for their Remote location. Responsibilities:

+ Monitor and support daily operations of digital platforms

+ Identify, triage, and resolve technical and operational issues in a timely manner

+ Partner with IT and business teams to escalate and track incidents to resolution

+ Assist in testing, validation, and deployment of new features and enhancements

+ Maintain documentation for processes, workflows, and system changes

+ Support execution of digital initiatives such as personalization

+ Analyze basic performance metrics and user feedback to identify improvement opportunities

+ Ensure data accuracy and system integrity across digital platforms

+ Provide support for cross-functional teams and stakeholders

+ Support Senior Digital Operations Analysts as needed

+ Daily Monitoring & Operations