The Role:

Delivers on-site HR assistance to employees and people leaders by supporting day-to-day HR transactions, employee concerns, documentation, and coordination with centralized HR teams while ensuring service efficiency and positive employee experience.

Responsibilities:

• Provides accurate information to employees regarding routine HR concerns using guides and SOPs.
• Processes routine HR requests accurately within set timelines.
• Ensures completeness of employee 201 files and document requirements.
• Facilitates onboarding and exit clearance steps for employees.

Qualifications:

• Bachelor’s degree in Human Resources, Psychology, Business Administration, or related field
• 2–4 years of experience in Site HR, HR Support, or HR Operations in a BPO/shared services environment
• Experience handling employee walk-ins, HR documentation, ...