Job Description

*ONLY OPEN TO CURRENT FULL-TIME ANNUALLY PAID PARKS EMPLOYEES*

Major Responsibilities

- Under supervision, with latitude for independent initiative and judgment, responsible for the general management of the Parks Information Technology and Telecommunications (ITT) worksite.
- Troubleshoot, diagnose and resolve computer operations.
- Provide workstation support to desktop users.
- Perform network administration and account management.
- Perform basic levels of service maintenance.
- Conduct hardware and software installations.
- Respond to escalated requests for assistance in a timely manner.
- Perform follow-up on existing and closed work orders. When necessary, serve as a point of escalation to address customer concerns and prioritize workflow.

Work Location: Arsenal, Manhattan

How to Apply: Go to cityjobs.nyc.gov and search for Job ID# 782650.

All applicants must apply via cityjobs.nyc.gov. Th...