Position Overview
Do you love shopping? Join us at the World’s Best Airport, where you’ll assist travellers in finding what they need and ensure a rewarding shopping experience!
Responsibilities - Manage concierge duties efficiently to elevate the overall guest experience
- Guide guests with wayfinding throughout the premises
- Provide personalized shopping recommendations based on guest preferences
- Share detailed brand and product information
- Inform passengers about ongoing promotions and special offers
- Address retail inquiries from passengers promptly and professionally
- Interact with passengers via face-to-face communication, messages, video, and live chat
- Ensure a personalized and positive shopping experience for all passengers
- Maintain exceptional customer service in all interactions
- Perform other ad-hoc duties as needed to ensure smooth concierge operations
Qualifications