Supervising staff : Manage schedules, handle guest concerns, and ensure compliance with health and safety regulations.
Training and mentoring : Provide training and mentorship to staff, fostering a positive work environment.
Maintaining cleanliness : Ensure the cleanliness and maintenance of spa facilities, equipment, and the overall environment.
Customer service : Handle guest inquiries and complaints, resolving issues quickly and professionally.
Budgeting and reporting : Assist in budgeting, reporting, and achieving sales targets.
Operational procedures : Implement operational procedures to enhance overall guest satisfaction and service excellence. The ideal candidates should have strong leadership skills, a passion for wellness, and experience in spa or hospitality management. They should also be able to handle stressful situations with professionalism and resolve conflicts ef...