Onboard · Costa Crociere
“Drive Success, Live your Ambition!”
WHAT YOU WILL DO
No two days at sea are the same. You’ll be at the heart of the onboard retail experience, connecting with guests and turning every interaction into a memorable moment.
• Welcome guests and create engaging conversations to understand their needs and preferences
• Deliver a high-quality shopping experience, recommending products and promotions to drive sales
• Achieve individual and team targets (revenue, KPIs, conversion rate, average transaction value)
• Maintain visual merchandising standards and ensure products are always well presented and available
• Support operational tasks such as restocking, inventory management and handling deliveries
• Use POS systems efficiently to ensure accurate transactions and application of promotions
• Proactively manage guest feedback, ensuring fast and effective resolution
• Collaborate with the team to create a positive environment and max...