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Shipping & Logistics Customer Experience Specialist

American President Lines
Location 📍 manila, Philippines
Posted 📅 June 07, 2026
Work Type ⏰ Full-time

Position Overview

American President Lines in Manila is looking for a Customer Service Professional to provide exceptional support and education to customers. Candidates must have a 4-year Business Administration degree and at least 5 years' experience in liner shipping, along with strong customer-facing skills and effective communication. This role requires handling customer queries professionally while managing service levels and promoting digital experiences. The ideal candidate will have a positive demeanor and the ability to manage stress in challenging situations.
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Job Details

Employment Type
Full-time
📊
Category
Management & Operations
🏠
Work Arrangement
On-site
📍
Location
manila, Philippines