Company Overview Great Express Shipping Pte Ltd, established in 2004, is an international freight forwarder and NVOCC operator. We provide global sea freight services, including LCL consolidation and FCL shipments, as well as international air freight services for import and export. Our goal is to offer reliable, efficient, and seamless logistics solutions as a one-stop service provider. Job Summary You will coordinate shipments by liaising with carriers, customers, and vendors, resolve operational issues, manage documentation and billing, and ensure timely delivery of cargo in good condition. Responsibilities Liaise with carriers, customers, transporters, warehouses, overseas agents, and third-party vendors to coordinate shipments effectively Resolve operational problems during the shipment process to maintain smooth cargo flow Address customer complaints and issues promptly to ensure customer satisfaction Build and maintain positive relationships with customers to support ongoing bus...