**Shipment Setup Specialist**

Purpose:
The Shipment Setup Specialist is a professional client-facing role responsible for various functions, including accurate and timely response to client inquiries regarding patient-specific programs, performing shipment set up, enrollment of patients into a safe return program, and completing detailed documentation in various computer systems to ensure patients get their therapy in a quick and efficient manner from the Non-Commercial Pharmacy.

Responsibilities:

+ Conduct initial and refill calls to patients informing them of available services as well as future targeted outreach to provide ongoing support.
+ Complete shipment setup in the non-commercial pharmacy dispensing system.
+ Ensure all calls are documented in various computer systems following business standards.
+ Maintain frequent touchpoints through the outreach process to communicate progress to patients throughout their journey.
+ Provide support,...