Position Overview
Key Responsibilities
1. Shift Operations Management
- Lead shift-based warehouse operations including receiving, storage, picking, packing, dispatch, and returns.
- Allocate manpower and equipment based on workload and priorities.
- Monitor shift schedules, staff attendance, and ensure timely dispatch of orders.
- Verify receiving on SAP, perform daily checks on product condition, and enforce SOPs.
- Support local, regional (SDA), and export dispatch requirements.
- Conduct shift handovers to ensure continuity and address any escalated issues.
Key Metrics: - On-time dispatch rate
- Order fulfilment and picking accuracy
- Stock captured on SAP within 24 hours
- Scanning and SOP compliance
2. Inventory Control & Accuracy
- Maintain real-time inventory accuracy through cycle counts and reconc...