Position Summary

The Shift Manager is responsible for leading daily restaurant operations during assigned shifts while ensuring outstanding customer service, food safety, operational excellence, and team performance. Shift Managers support the General Manager and Department Managers by coaching crew, maintaining McDonald’s standards, driving results, and creating a positive work environment.

The Shift Manager acts as the leader on duty and is responsible for ensuring the restaurant operates safely, efficiently, and profitably during their shift.


Key Responsibilities

Operations Management

+ Lead and oversee daily restaurant operations during assigned shifts

+ Ensure fast, friendly, and accurate customer service

+ Monitor labor, speed of service, food quality, and cleanliness goals

+ Execute opening, mid-shift, and closing procedures properly

+ Maintain operational standards in the kitchen, service, dr...