McDonald’s Shift Leader Job Description

Company: KTL Restaurants LLC | Haynie Holdings LLC

Position: Shift Leader

Reports To: General Manager / 1st Assistant Manager

Job Type: Full-Time or Part-Time Hour can be from (18-45)

Job Summary:

As a Shift Leader, you are responsible for supporting the restaurant’s management team in leading operations during assigned shifts. You will coach crew, delegate tasks, drive performance, and ensure every shift meets McDonald’s standards for service, cleanliness, and food quality. You set the tone for the team and act as the go-to person when the manager is not on site.


Key Responsibilities:

+ Must be at least 18 years of age

+ Supervise and coach crew during shifts to deliver exceptional guest service

+ Lead by example to ensure all food is prepared safely and to quality standards

+ Manage shift operations including labor, product levels, and equip...