Position Overview
Job Description
We’re seeking a ServiceNow System Administrator with strong CMDB administration experience and enterprise level ServiceNow support experience (large-scale environments, multiple teams, standardized governance, and production support). This individual will own day to day administration and serve as a trusted advisor, making recommendations and guiding best practices for the ServiceNow environment.
Key Responsibilities
• Provide day to day administration of the ServiceNow platform (user/group administration, access controls, workflows, forms, lists, notifications, SLAs, and general platform support).
• Serve as a CMDB System Administrator, ensuring ongoing data quality, governance, and CI lifecycle management.
• Support development and ongoing refinement of CMDB schema and Configuration Items (CIs) aligned to business needs.
• Support Configuration Management processes and partner with functional/application owners to define required CIs and relati...