Role Overview

The ServiceNow Technical Architect is responsible for the overall technical design, architecture, and governance of the enterprise ServiceNow platform. In this role, you will bridge the gap between business requirements and technical execution, designing scalable, secure, and high-performing solutions that align with ServiceNow best practices. You will serve as the primary technical advisor to stakeholders, establish engineering standards, lead complex integrations, and mentor a team of developers and administrators to maximize the ROI of our ServiceNow investment.

Key Responsibilities

1. Solution Design & Architecture

• Lead the architectural design and roadmap for the enterprise ServiceNow platform, ensuring scalability, security, and platform health.
• Translate complex functional business requirements into robust technical specifications, definitions, and high-level designs.