As a ServiceNow QA/Test Lead, you will be responsible for leading the testing strategy, planning, and execution for ServiceNow implementations and custom applications. You will work closely with developers, business analysts, and clients to ensure that ServiceNow solutions meet functional and performance requirements. You will oversee functional, non‑functional, and integration testing to ensure the platform meets business requirements and quality standards.

• Test Strategy & Planning – Develop and implement a comprehensive test strategy for ServiceNow projects, including functional, regression, performance and automation testing.
• Test Design, Execution & Defect Management – Oversee, design test scripts and execute manual and automated tests for ServiceNow modules, ensuring system integrity and compliance with business needs.
• Automation & Tooling – Implement test automation frameworks (e.g., ATF, Selenium) to improve efficiency...