Elevate your career with a Principal Technical Consultant role focused on ServiceNow at Crossfuze. This remote position emphasizes business process improvement, system administration training, and overseeing project deliverables.
As a Principal Technical Consultant, you will engage in process definition and re-engineering workshops with key stakeholders. Your expertise in ServiceNow will help clients optimize their operations while you lead technical delivery and coaching. You'll also draft documentation and ensure project success across multiple initiatives, all while maintaining a 75% billable capacity.
Key Responsibilities:
• Support process definition and improvement workshops with customers
• Advise on optimizing business processes via ServiceNow
• Guide clients on documentation for technical solutions
• Draft user stories and testing strategies for approvals
• Provide oversight and training for system administrators
Requirements:
• 5+ years implementing...