As a Service Now Platform Administrator, you will be part of the Service Now run function within a growing Service Now team, supporting the ITSM and CSM solutions that underpin our growth and innovation as a leading Managed Service Provider.

Salary is negotiable, depending on experience.

You need to be based in South Africa to be considered for this role.

You will act as first point of contact for all requests and incidents coming to the Service Now team largely from internal resolvers and Advania UK business users. You will proactively manage the queue by reviewing new tasks and carrying out initial triage, keeping the requesters updated with progress and overseeing the incident or request through to completion.

You will manage day‑to‑day Service Now platform operations, including user access and group management, customer on‑boarding and off‑boarding, dashboards and reporting management, pla...