Job Title: Service Now Multi-Module Architect (Remote / Freelancing)
Job Location: Remote
Experience: 10–18 years (with 6+ years on Service Now platform)
Job Summary
We are seeking a highly experienced Service Now Multi-Module Architect to design and lead enterprise-scale implementations across multiple Service Now modules. This role requires deep platform expertise, cross-functional knowledge, and the ability to architect integrated solutions that align with business and IT strategies.
Key Responsibilities
Define end-to-end architecture for Service Now implementations spanning multiple modules
Lead solution design across modules such as:
ITSM (Incident, Problem, Change)
ITOM (Discovery, Service Mapping, Event Management)
HRSD (HR Service Delivery)
SPM (Strategic Portfolio Management)
CSM (Customer Service Management)
Sec Ops / GRC
Ensure seamless integration and data flow across modules and external systems
Collaborate with enterprise archi...