IDC TECHNOLOGIES (SINGAPORE) PTE. LTD. is seeking a ServiceNow ITSM Operations expert to manage critical IT service management processes and oversee operational teams. You will drive improvements in service delivery and be the primary contact for clients concerning service matters.

The ideal candidate should possess a Bachelor's degree in IT, at least 7 years of service delivery experience, and strong operational leadership abilities. Expertise in ServiceNow and ITIL is essential for this role.