Position Overview
ServiceNow ITOM Consultant
Job Title: ServiceNow ITOM Consultant
Location: GTA, Ontario, Canada
Employment Type: Contract / Full-Time
Position Overview
Seeking a ServiceNow ITOM Consultant to design and implement IT Operations Management solutions that improve infrastructure visibility, service mapping, and operational efficiency.
Responsibilities
- Configure and maintain CMDB, Discovery, Service Mapping, and Event Management.
- Ensure CMDB governance and data quality.
- Integrate monitoring and infrastructure tools with ServiceNow.
- Support cloud and hybrid infrastructure environments.
- Troubleshoot and optimize ITOM processes.
Required Skills
- ServiceNow ITOM
- CMDB Management
- Discovery and Service Mapping
- Event Management
- Operational Intelligence
- Cloud ...