Position Overview
Job Description
Skill: ServiceNow ITAM Business Analyst
Must Have Technical/Functional Skills:
- Bachelor's degree or equivalent (4-years) in Computer Science, Engineering, or related field.
- Keen understanding of ITIL framework and industry best practices with ITIL v3 or v4.
- Experience in Agile SCRUM methodology.
- 4+ years of practical experience and shown success with the requirements gathering for ServiceNow ITAM modules, primarily Hardware Asset Management.
- Comprehensive understanding and background in ServiceNow Discovery, including Cloud Discovery and how it should populate the CMDB.
- Service mapping, MID server configuration, data mapping.
- Integration overview between ServiceNow and external tools/systems or experience with Integration Hub a plus.
- Strong experience with ServiceNow out of box functionalities.
- Kn...