Position Overview
The opportunity
We’re looking for Senior with expertise in ServiceNow Implementation to join the EYD GDS ServiceNow. This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth.
Your key responsibilities
Performs Configuration/Customization of the ServiceNow system, including creation workflowsBuilds service request fulfilment workflow from customer requirements including requests, request items and tasks using workflows, UI actions, client scripts, business rules, etc Uses scripting tools and Service Now functionality to automate rote tasksPerforms integrations and process automation using Orchestration, Web Services, Soap calls, etc.Gathers specifications from the business departments and delivers a product/release that meets the needs presented. Interprets business and functional requirements and develops technical specifications documentation