Position Overview
HRSD Developer Sr and Administrator JD ServiceNow Developer Principal Duties and Responsibilities:
- Experience with technical ServiceNow components such as: business rules, client scripts, UI policies and actions, UI pages and macros, script includes, catalog items, workflows, web services, reports, etc.
- Experience administering, configuring, developing, and customizing ServiceNow and related integrations.
- Knowledge of ITIL principles and experience applying ITIL guidance to IT service.
- Provide ServiceNow Administration and Functional/Development Support to users across the Organization.
- Provide timely support to user queries and troubleshoot production issues.
- Perform Systems Integration Testing and manage/coordinate user acceptance testing.
- Creation of technical and functional documents for ongoing maintenance items and projects.
- Experience working or developing with programming languages su...