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ServiceNow Demand Analyst at Bell

Bell Canada
Location 📍 montreal, Canada
Posted 📅 May 28, 2026
Work Type ⏰ Full-time

Position Overview

Step into a pivotal role with Bell as a ServiceNow Demand Analyst within the Centre of Excellence. This hybrid position focuses on managing enterprise intake and prioritizing business needs through effective stakeholder workshops.

Reporting to the ServiceNow CoE, you will guide requestors in articulating their needs and ensuring alignment with business objectives. Your analytical skills will be critical in translating those needs into structured demands, defining business value, and identifying reuse opportunities.

Key Responsibilities:
• Facilitate workshops with business stakeholders to capture needs
• Manage the standard ServiceNow intake process
• Document current and future states of requests
• Support demand qualification and triage activities
• Prepare inputs for prioritization and decision-making forums

Requirements:
• At least 5 years of Business Analyst experience
• Familiarity with ServiceNow or...

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Job Details

Employment Type
Full-time
📊
Category
IT & Technology
🏠
Work Arrangement
On-site
📍
Location
montreal, Canada