Overall 5-8 years hands-on experience in testing ServiceNow applications
Good knowledge on ServiceNow product as well as ITSM/ITAM/HRSD/CMDB/ITOM process to perform end to end functional testing
Experience in any of Test automation tool other than ATF
Strong knowledge in Testing techniques, Strong in manual testing, Good in Test management tools, Ability to develop and execute test scripts with minimal supervision.
Good understanding of the SDLC
Excellent understanding of the Test lifecycle
Good understanding on Defect management process
Collaborate with any other support or dependency groups during Test creation/Test execution/defects tracking
Create knowledge base as appropriate
Participate/Conduct Defect triage calls with appropriate details
Ability to understand the big picture of the project scope or the application