Lead the CMDB and ITOM initiatives at a prominent company in Calgary, AB. This role focuses on building robust ServiceNow architectures, leveraging your extensive expertise.
We are looking for a ServiceNow CMDB & ITOM Lead Architect with 6 to 8 years of experience to design and operationalize CMDB and ITOM capabilities. You will be responsible for defining strategies, leading implementations, and ensuring the governance of a sustainable CMDB environment. Your hands-on expertise in CMDB and ITOM will play a critical role in the organization’s ServiceNow platform enhancement.
Key Responsibilities:
• Define target architecture for CMDB and ITOM
• Establish a governing CMDB operating model
• Design and implement the CMDB from the ground up
• Configure CI classes and relationships
• Implement ITOM Discovery and Service Mapping
Requirements:
• 8+ years of ServiceNow platform experience
• Strong hands-on expertise in CMDB and ITOM
• Proven greenfield implement...