If messy ServiceNow CMDBs and broken service maps irritate you… keep reading.
We’re looking for a hands-on ServiceNow ITOM / Integration Specialist to help implement and improve service-to-infrastructure dependency mapping. Discovery configuration and CMDB integration patterns. This is all about fixing what’s already there. Think incomplete service maps, patchy Discovery, and a CMDB that needs turning into something people can trust and use.
If you’re the type of person who enjoys working with incomplete data, whilst applying your technical expertise to improve ServiceNow environments then we want to here from you.
What you’ll be doing
You’ll be right in the middle of a large-scale CMDB uplift — improving how services, apps and infrastructure actually connect and behave.
* Build and fix ServiceNow Service Mapping (patterns, entry points, mapping runs)
* Get Discovery working properly (MID servers, credentials, coverage, tuning)
* Improve service-to-infrastruc...