Job Description

Responsibilities

• Lead requirements gathering using human‑centric design methods and visual techniques.
• Conduct thorough analysis of current systems and processes to identify opportunities for improvement.
• Develop strategic roadmaps for digital transformation initiatives.
• Apply Design Thinking methodologies to create innovative solutions for complex government challenges.
• Ensure solutions comply with cloud‑based architecture standards and Tech Stack requirements.
• Create detailed user stories, functional specifications, and acceptance criteria.
• Oversee platform configuration, customisation, and integration.
• Manage solution deployment and ensure smooth operational transition.
• Lead impact analysis for change requests and continuous improvements.
• Facilitate knowledge transfer through workshops and training sessions.

Required Qualifications & Experience <...