Position Overview
Job Description
Our client, a State of California department, is seeking an experienced ServiceNow Solution Architect to support the configuration, enhancement, and ongoing optimization of their ServiceNow platform. This role will serve as a technical and architectural lead, ensuring scalable, secure, and best‑practice‑aligned ServiceNow solutions that support enterprise business processes.
The ideal candidate will have extensive hands‑on experience administering and developing within ServiceNow environments, strong architectural judgment, and the ability to collaborate with technical and business stakeholders in a public sector environment.
Key Responsibilities
Serve as the Solution Architect for the ServiceNow platform, providing architectural guidance and technical leadership.
Administer, configure, and enhance core ServiceNow applications, including but not limited to:
- Service Catalog
- Service Portal
- Knowledge Base
Desig...