Position Overview
Job Title: ServiceNow Architect (10 + Years Experience)
Role Overview
We are seeking an experienced ServiceNow Architect with 10+ years of overall IT experience and deep expertise in designing enterprise-scale ServiceNow solutions. This role involves defining architecture, guiding development teams, and driving platform strategy.
Key Responsibilities
- Define and own the overall ServiceNow architecture and roadmap
- Design scalable, secure, and high-performance solutions on the ServiceNow platform
- Provide technical leadership and mentorship to development teams
- Lead discovery sessions, solution design workshops, and architecture reviews
- Ensure alignment with enterprise architecture and governance standards
- Architect integrations with third-party systems (ERP, CRM, cloud platforms)
- Oversee platform upgrades, performance optimization, and instance strategy
- Drive best ...