Job title : Service Now Architect

Permanent.

Experience: 10+

Locations : Pune, Chennai & Indore (Hybrid) & North Indian candidates (Remote)

What will your role look like:

● Lead the architecture, design, and implementation of enterprise solutions on the ServiceNow Expert Platform.

● Drive end-to-end solution design across Customer Service Management (CSM), IT Service Management (ITSM), and IT Operations Management (ITOM).

● Architect scalable integrations between ServiceNow and external enterprise systems using REST/SOAP APIs, IntegrationHub, and MID Servers.

● Provide technical leadership for custom development, including Script Includes, Business Rules, Flow Designer, and ServiceNow application development.

● Design modern user experiences using UI Builder and the ServiceNow Next Experience framework.

● Define platform architecture sta...