Arabic‑speaking essential. We’re seeking an experienced ServiceNow professional to act as a trusted advisor to enterprise clients, driving platform strategy, adoption, and continuous innovation across digital workflows. In this role, you’ll bridge business strategy and technology delivery, ensuring clients realise measurable value from their platform investments. You’ll lead cross‑functional technical teams, influence platform evolution, and drive digital transformation outcomes.

• Serve as the primary technical liaison for key enterprise accounts.
• Lead platform strategy, maturity, and integration across digital ecosystems including automation, observability, and AI operations.
• Oversee solution architecture, scalability, and governance to align with best practices.
• Mentor and guide delivery teams to uphold quality and technical excellence.
• Analyse platform performance and identify opportunities for optimisatio...