Elevate your career as a ServiceNow Administrator Specialist with a focus on enterprise solutions in downtown Toronto. Apply your technical expertise to improve ticketing and management systems.
The Service Management Technology (SMT) team, part of Global Technology Enterprise Platform (GTEP), seeks an Administrator Specialist. Reporting to the Senior Manager, you'll handle day-to-day ServiceNow operations and new project initiatives, ensuring the stability and efficiency of the tool. You'll troubleshoot complex issues and implement effective solutions while being on call 24x7 to maintain system availability.
Key Responsibilities:
• Oversee day-to-day operations of the ServiceNow application.
• Engage in new project initiatives for functionality improvements.
• Troubleshoot and resolve deployment issues as they arise.
• Suggest enhancements for existing processes and tools.
• Maintain system availability and perform root-cause analysis.
Requirements:
• 5+ yea...